Benefits
There are many benefits in having Condair service and repair your humidifier or dehumidifier.
Fast response
Initial troubleshooting review on the phone with rapid quote and visit scheduling.
Manufacturer's expertise
The latest technical knowledge only the manufacturer can deliver.
Reduced downtime
Professional engineers ensure units are repaired quickly, minimising downtime.
Humidifier and dehumidifier service and repair
Humidifiers and dehumidifiers play an essential role in a building’s environmental control, so when one fails to operate as intended, fast professional breakdown response is essential.
A humidifier repair service from Condair starts from the point of initial contact. Experienced technicians ask the right questions to help ensure units are fixed in the fastest possible time.
Once the initial problem has been reviewed in a call, a call-out agreement is issued, detailing the costed next steps and potential parts required. Once approved, engineers are scheduled to attend site.
Manufacturer's expertise
Condair’s service engineers bring the manufacturer’s expertise to site. A process of continuous professional development ensures technicians are always delivering the most up-to-date engineering support to customers.
If a spare part is likely to be required, it is sent to site in advance of the service visit. Condair service vans are also stocked with commonly required components, to ensure issues are resolved as quickly as possible.
Prevention is better than a cure
Frequently, humidifier or dehumidifier breakdowns are due to a lack of servicing and preventative maintenance. Alongside reactive service visits, Condair also offers planned maintenance agreements (PMA), which provide a tailored schedule of service visits.
As well as avoiding costly downtime and a drop in humidity control, PMA customers also benefit from reduced rates for labour and spares, and the peace-of-mind that their systems are being looked after by the experts.
How fast will an engineer attend site?
Will I receive a report after a service visit?
What does a service visit include?
My unit is still under warranty. Will I pay for a breakdown visit?
If you want to explore your options for humidity control, Condair's expert sales engineers will visit your site, review your project and talk you through their recommendations.
Alternatively, if you would prefer a call or online meeting, our team are always happy to discuss possible solutions and offer free technical advice.
Planned maintenance agreements
Installation
Commissioning
Spare parts
Get in touch with us
Contact us
Contact the UK office by phone, email or webform.
Find your international Condair representative
If you're outside the UK, find your local representative.